Frequently Asked Questions (FAQ)

If you have any question not listed below, feel free to contact us through email or Contact form.

How can I order or buy?

Currently we are only taking online order (through website). Please head to the How to Order page.

Do you do international shipment?

Yes. We are currently based in Osaka, Japan but we do national (Japan) and international shipment. So far we have already taken orders from countries in Europe and Asia.

What is Kebaya and Batik?

Kebaya is an upper garment traditionally worn by women in Indonesia. However, while Indonesia has many traditional garments, Kebaya is specifically originated from Java Island where it is popularly worn by Javanese, Sundanese, and Balinese women.

Batik itself is an Indonesian technique of wax-resist dyeing applied to the whole cloth. This technique originated from the island of Java, Indonesia. Batik is made either by drawing dots and lines of the resist with a spouted tool called a “canting”, or by printing the resist with a copper stamp called a “cap”.

The “Batik” we have here are “Kain Batik” (Kain means fabric cloth) which is worn as a bottom piece like skirts. Best paired with Kebaya, but it still can be worn as daily or casual occasion.

Can I claim for a refund or return?

Yes. You can claim for a refund/return through our Contact page.
However, it is only for products with a defect. We do not accept refund/return claim if there is no defect or certain condition in our products.

I am interested to do a collaboration/partnership with INDMOD, how can I reach you?

Thank you. Please do message us through the Contact page or send us an email to contact@indmod.jp
If you have any question not listed above, feel free to contact us through email or Contact form.

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